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Customer Service

Posted by admin on Aug 24, 2009 under

Customer Service

The mission of OrganicGardeningHowToBlog.com is to give you a wide range of Organic Gardening How To information and materials, to provide up to the minute and accurate information, and to offer services and programs desired. In fulfilling this mission the OrganicGardeningHowToBlog.com strives to act as the most convenient point of access for needed information and materials and to actively seek to make community members and organizations aware of OrganicGardeningHowToBlog.com resources and services.

In fulfilling its mission, OrganicGardeningHowToBlog.com strives at all times to provide excellence in customer service. Excellence in customer service means that educated and knowledgeable providers are ready to assist viewers in finding the materials and services they want and need. Excellence in customer service also means that the providers will try to offer services in a fair manner that treats everyone with respect and courtesy and asks for respect and courtesy in return.

The following elements are emphasized in providing customer service:

  1. OrganicGardeningHowToBlog.com provide rs will treat every patron with equal respect and every request with equal importance.
  2. Courtesy and attention to the needs of the OrganicGardeningHowToBlog.com user will be the key to all interactions. Providers will try to be flexible in meeting the needs of OrganicGardeningHowToBlog.com viewers. Whenever possible, judgment calls will be made in the viewers’ favor.
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  5. The ultimate goal of the OrganicGardeningHowToBlog.com is to meet viewers’ expectations for service while fulfilling the OrganicGardeningHowToBlog.com mission. Any comments are welcome regarding how well those expectations are being met.

Ethics:

All OrganicGardeningHowToBlog.com deserve equal consideration and dignity for their requests for OrganicGardeningHowToBlog.com providers will seek to carry out the mission of the OrganicGardeningHowToBlog.com in a way that provides optimum service to all.

OrganicGardeningHowToBlog.com providers recognize the confidentiality rights of all viewers. As a result, OrganicGardeningHowToBlog.com providers will not reveal the identity of people using OrganicGardeningHowToBlog.com materials to a third party nor will OrganicGardeningHowToBlog.com providers reveal the items checked out on another person’s make up.

All requests for information will be considered confidential and such requests will never be discussed with a third party, except with another librarian for the purpose of answering the question.

Members will respond to inquiries with the best factual information available, but will refrain from offering personal opinions or advice in response to queries. In particular, OrganicGardeningHowToBlog.com providers may direct viewers to sources of consumer information, but they will not recommend products or services.

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